Last revised: January 2026 — Effective immediately upon publication.
Pertora operates as a nutritional consultation practice registered in Romania. The data controller for all personal data processed in connection with this website and the consultation programme is:
Pertora collects and processes only the personal data necessary to provide the consultation service and manage correspondence. The categories of data processed are as follows:
Contact and Identification Data
Name, email address, and telephone number submitted through the contact form or provided during programme enrolment. This data is used solely to respond to enquiries and schedule consultations.
Programme Documentation
Food intake records, seasonal plans, and correspondence submitted or exchanged during an active consultation programme. This data is retained for the duration of the programme and for a minimum of two years after close.
Technical and Usage Data
IP address, browser type, pages visited, and visit duration collected automatically via website analytics. This data is aggregated and used for site performance monitoring. It is not linked to personal identifiers without consent.
All personal data is processed on one of the following legal grounds under the General Data Protection Regulation (EU) 2016/679:
Pertora retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The specific retention periods are:
Under the GDPR and applicable Romanian data protection law, you have the following rights with respect to your personal data held by Pertora:
Right of Access
You may request a copy of all personal data held about you, along with information on how it is processed and on what legal basis.
Right to Rectification
You may request correction of any inaccurate personal data held about you, or completion of any incomplete records.
Right to Erasure
You may request deletion of your personal data where there is no compelling reason for continued processing, subject to applicable legal retention obligations.
Right to Object
You may object to the processing of your data where it is carried out on the basis of legitimate interests. Processing will cease unless compelling grounds override your rights.
Right to Portability
You may request your personal data in a structured, machine-readable format for transfer to another data controller where technically feasible.
Right to Withdraw Consent
Where processing is based on consent (e.g., analytics cookies), you may withdraw that consent at any time via the Cookie Settings link in the footer of this page.
To exercise any of the above rights, contact us at [email protected]. Requests will be responded to within 30 days. You also have the right to lodge a complaint with the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP).
Pertora does not sell, rent, or otherwise transfer personal data to third parties for their own commercial use. Data may be shared only in the following limited circumstances:
Where any service provider is located outside the European Economic Area, transfers are conducted under appropriate safeguards as provided under GDPR Chapter V, including Standard Contractual Clauses.
This privacy policy may be updated from time to time to reflect changes in applicable law or in the way Pertora processes personal data. The current version will always be published at this URL. Material changes will be communicated to active programme clients by email at least 14 days before the change takes effect.
Questions about this policy should be directed to [email protected].